Wipro off Campus Drive 2023 | Wipro Careers Freshers
Wipro is excited to announce its Off Campus Drive 2023, providing a chance for freshers to kickstart their careers in the tech industry. As part of the Wipro Careers program, the company is seeking talented individuals to join its IT Service Desk team. Students from any academic background are welcome to apply. Don't miss out on this opportunity to grow your skills and build your future with Wipro. Read on for more details on eligibility and job requirements. Wipro off Campus Drive 2023 | Wipro Careers Freshers.
- Company Name: Wipro
- Post Name: IT Service Desk
- Salary: 3.6 LPA*
- Experience: Freshers
- Job Location: Pune
- Batch: 2017/18/19/20/21/22
Note: *Salary figure may vary and is subject to change based on the company policy and the candidate's experience and qualifications.
How to Apply for Wipro off Campus Drive 2023?
How to Apply for Wipro Careers?
Join Wipro off Campus Drive 2023:-
Wipro, a leading multinational technology company is hiring freshers Wipro off campus drive 2023 for the IT Service Desk role. Based in Pune, this role provides an exciting opportunity for students from the batches of 2017 to 2022 to kickstart their careers in the tech industry. With a competitive salary package of 3.6 LPA*, this is a chance for individuals to grow their skills and build a fulfilling future with Wipro. Don't miss out on this opportunity to join one of the top companies in the industry and take your first step toward a successful career.
As a member of the IT Service Desk team, you will have the opportunity to provide support and resolve technical issues for Wipro's clients. This role will challenge you to think critically and use your problem-solving skills to find creative solutions. Wipro off campus drive 2023. You will also have the opportunity to work with a diverse and talented team, learn from experienced professionals, and grow your technical knowledge in a fast-paced and dynamic environment.
Wipro off campus drive 2023.Working at Wipro offers more than just a job – it's a chance to be part of a company that values innovation, collaboration, and diversity. With a supportive and inclusive culture, you will have access to training and development programs to help you reach your full potential. So if you're a recent graduate with a passion for technology and a drive to succeed, this could be the perfect opportunity for you. Apply now to be considered for the Wipro IT Service Desk role.
Requirements for Wipro off Campus Drive 2023:-
- Any Graduate from any stream
- Team player and quick learner
- Good Communication skills (both verbal and non-verbal)
- Multi-Tasking ability
- Collaborative working style
- Excellent English communication skills
- Good knowledge of laptop/desktop troubleshooting
- Knowledge of VPN, Windows OS, O365, and Active Directory
- Semester Marksheet
- Vaccination Certificates
- Government-issued IDs
Revised Job Responsibilities:
- Manage incoming customer support calls by opening, logging, prioritizing, assigning, and closing them efficiently.
- Gather all necessary information from end users regarding the issue they are reporting.
- Aim to resolve customer inquiries promptly during the initial call and meet the target for first call resolution.
- Route calls to the appropriate resolution team as needed.
- Redirect misdirected calls to the correct department.
- Escalate unresolved tickets to the next level of support.
- Keep authorized users informed of the status and updates on their tickets.
- Reopen tickets or create new ones to follow up if the customer is not satisfied with the initial resolution.
